Frequently Asked Questions


Where can I top up my Halfords Saver Card?

You can top up your Halfords Saver card here. Normal gift cards can be topped up here.


How do I know how much I can top up?

Once you have entered your gift card number and PIN, you will be prompted how much capacity is left on your card.


What happens once I have topped up my card?

Once you have topped up your card, you will be emailed a confirmation clarifying your initial balance, your top up amount, your new balance and your new Halfords Saver Card expiry date. Your Halfords Saver Card will be automatically topped up with the new value and if your card is kept in your Google or Apple wallet the balance will automatically be updated.


Can I cancel a top up once I have paid?

Unfortunately, your purchase cannot be cancelled.


What payment methods do you accept?

We accept VISA, Mastercard, American Express, Maestro cards, Google and Apple Pay.


What will appear on my card statement?

Halfords Saver Card top up orders are processed by Voucher Express. This purchase will appear on your credit/debit card statement as 'Voucher Express'.


My gift card number or PIN is not being recognised. What shall I do?

Please check the details you have entered and try again. If you are still having issues please contact our Customer Service Team on 0371 384 3594 or



Where and how can my Halfords Saver Card be redeemed?

Halfords Saver Cards are redeemable against any goods or services online, in our stores and/or in our garages. The eGift Card contains a barcode and it can be redeemed in-store at Halfords by either presenting your mobile, Apple/Google wallet, or a print out of the voucher at the checkout.


How long is an e-Gift card valid for?

Halfords e-Gift Cards expire 24 months from date of last use. This 24 months refreshes after any spend or load activity.



What happens if my printed Halfords Saver Card is stolen or copied?

Once you have downloaded your eGift card, it is your responsibility to safeguard it against theft and it should be treated like cash. If someone else redeems it in full, your copy will no longer have any value. If you suspect that someone may have copied or stolen your eGift card, please contact the Customer Services team immediately as any value that has not been redeemed can be blocked and a new eGift card can be issued to you.